What our customers say about us
09:27 30 May 23
I have used Vimbox Movers recently for their moving & storage service.Firstly their sales are very prompt in responding to my many queries as this is my first time using moving & storage services.On the day of moving, the movers came and they were very fast in packing and wrapping my stuff. Super efficient.I have stored my items in their storage for 2 months and about 2 weeks earlier, i arranged for the items to be moved out to my new place. Everything is so well managed and there is no issue at all.The day before the moving date, their sales team will contact to confirm the date and time.Highly recommend Vimbox Movers :)
01:59 30 May 23
From the 1st phone call to the collection of flattened boxes, the whole process was smooth n everyone we encountered was nice.During the site visit, Jason was punctual and spot-on in his estimation of how many boxes I would need. The quote was given promptly and also reasonable. (Unlike another Very established mover - which made me wait 5days just for the quote).On the day of the move, the whole team was efficient and friendly. Always helpful and assuring.We're so glad that a friend recommended Vimbox to us. If we ever move again, I'll definitely be a return customer.
07:56 05 May 23
Vinbox Movers is the best moving company that I have worked with in 20 years of moves. What I loved about this company is that they truly work like a team. Damian was our relationship manager and he is super responsive and pleasant. He came to our apartment to give us a realistic estimate which was exactly on point. No surprises and unexpected costs with this company.Just before our move, we needed more boxes and he moved quickly to deliver them.Now on the day of is where the magic happened. Timothy and his team were flawless. They worked perfectly as a team. Everyone knew their job and they were in and out of a 4 Bdrm apartment in 2 hrs. It was amazing!!! And every piece of furniture was dismantled and reassembled with care. What a great team and a big thank you!!!I rarely leave recommendations; however, I couldn't help myself. I highly recommend this company if you need a move!
06:24 29 Mar 23
The packing materials Vimbox provide will be the tapes, bubble wrap and newsprint. The movers will bring the shrink wrap on the actual day of move to wrap furniture. Morning slot mover arrives between 9am to 10am, and they will ask for an initial deposit of 40% of the total costs upon acceptance of the official quote.Stella, from the sales/admin, was responsive to my emails. The 2 movers were friendly and hardworking. Overall, a pleasant experience!
16:22 26 Nov 22
Movers are very punctual, reliable and professional.Their wrapping service was quick and neat.They are all very friendly and efficient.The customer service staff, Stella was very responsive and knowledgeable. Email reply was fast.Overall, it was a SUPERB SERVICE. Very lucky and happy to engaged Vimbox for a smooth and seamless house moving experience. Will definitely choose Vimbox again ,highly recommended ! Well done and thank you Vimbox !
03:04 25 Oct 22
I recently engaged Vimbox Movers for moving house. All my queries regarding the move were responded clearly and quickly. Move was complete within an hour’s time without any damage to our stuff. I would highly recommend their service.
05:07 09 Jul 22
Sean came to us when an incident occurred with another moving company and provided a very reasonable quote. He also patiently answered all our questions that we had subsequently about packing and the eventual move.Movers arrived promptly on the day itself and took us by storm. Very fast, careful, meticulous and efficient! Real kudos to the movers on the day who were careful with the way they shifted things especially when things can’t fit. They keep finding for a solution that can enable them to successfully shift everything in. Very good team work and professionalism. Definitely will recommend to anyone who needs a reliable mover.
03:07 05 Jul 22
If only i can give 10 stars! Excellent service from Damien and team. quick to response anytime of the day before the move. Team arrived on time and they were fast, swift and professional. 4 floors up and down no complaints. Thanks for making my move so smooth and for all the hard work, I know its not easy. Will def recommend my friends!
01:27 05 Jul 22
Sean was very fast and efficient and despite not being able to make it down personally due to the heavy downpour, he was able to provide a reasonable quote based on the photos alone. He was very responsive to all queries, always very assuring. He was also able to provide immediate solutions when I called him due to additional moving needs. He is definitely an asset to the company as he definitely provides services exceeding customers' expectation.Similarly, the movers who came were very friendly and professional. They went about their work in an efficient and professional manner and were very careful with the items.I will sure use their services again and have already informed Sean of engaging his services at least 2 more times within the next 2 months. Vimbox Movers is a truly professional moving company which I will recommend.
06:10 19 Jun 22
My family and I engaged Sean Lee from Vimbox for our home move on 13/6/22. Right from the start Sean was responsive and knowledgeable, giving us excellent advice in planning for the move. He came over promptly to give us a quotation the very next day. He has always been friendly and attentive, allaying my fears and stress from the move.Fees were extremely reasonable and well worth. Professional and ever smiling movers who took the effort to cling wrap almost all our items. They also disassembled the furnitures and appliances which had problems going through the door, assembling them for us at the new venue. As each of them passed through the entrance of the new location, they asked us where to put each box instead of just leaving it in the living area. They removed the cling wraps for the furnitures to save us the trouble. They never once grumbled or complained when we gave them wrong instructions or asked for extra assistance. Top notch!Post move - Sean followed up with us to check if there are any issues. All items were in order with no damages.Will definitely hire them again for my next move end 2023.Thank you Sean and Vimbox team!
Kok Yong Ng
03:11 23 Apr 22
Thank you Sean for your excellent service to help us with the coordination and ease our mind from the move. The packers are professional and helpful. Very effective and efficient. Friendly and polite. Will certainly use Vimbox at our next move. Let’s keep in touch. Will contact you again in a year’s time. Take care and stay safe. 😃
12:27 19 Apr 22
Got referred to Sean at Vimbox. Very fast and swift response. He was able to respond to my queries very efficiently.The movers came on the day and they were very fast and professional. The entire move was done without hiccups. Movers are very friendly and easy going. They were also very careful with my items.Definitely will be using Vimbox for my next requirement and will recommend friends to use them as well.
04:26 08 Apr 22
Vimbox movers are professional, careful and efficient. They assisted to pack up fragile items like glass dining table well.Sean our sales contact handled the quote and arrangement well. Reasonable pricing.Actually engaged them twice, move to temp accommodation then to new home after renovation is done.
04:16 06 Apr 22
I'm very impressed with the moving service provided by Vimbox Movers. Besides moving to my new location, I have requested for 3 other detours to send furniture to my friends and relatives. I've also requested for two wardrobes and an L-shaped sofa to be discarded. Sean, who is the sales consultant gave me a reasonably priced quotation within an hour. He also arranged for the moving impeccably. On the day of the move, the movers arrived promptly. The furniture, different articles and boxes were moved out from my house smoothly. The disassembly and assembly of the furniture were done professionally. All the furniture arrived at the four destinations safely and efficiently. The part that I was most impressed with was the great attitude of the movers. Throughout the whole moving process, the movers were friendly and were very willing to work. There was no grumbling nor any negative feedbacks despite all the hard work. They maintained a jovial disposition which made the stressful process of moving house enjoyable. I would definitely engage them should I need to move house again. Well done Vimbox!
02:47 28 Mar 22
Good job from the very beginning when I called Sean. He was very attentive to every detail. Since I needed to make some detour for my moving and storage, including disposal of some furniture, more delivery needed to be done.When the movers came, they handled the items with care and packed it individually. It was professionally done. The boys were very friendly although it is a tough job for them. Never once they complain about the item that were being packed. They managed to do it and cleared everything in the shortest time. I was very impressed with the way they work.When moving back to my own home, they also managed to handle everything just as the first move.Great job to the guys at Vimbox. I will not hesitate to recommend your company to my family and friends.
09:37 13 Jan 22
Very professional mover! They are fast & very protective towards my stuffs from wrapping up to loading. Strongly recommend Vimbox Movers! Keep it up guys!
Arlyana (Cream Confetti)
07:54 06 Jan 22
I engaged Vimbox Movers at the end of 2021 to help with my office move. They were responsive from the start and answered all of my enquiries promptly and with great patience. The price quoted were reasonable and comparable with the others as well. Their movers are friendly and accommodating to our requests. I would like to give a shout-out to their customer service staff Stella for her warm and friendly service.
01:30 05 Jan 22
Looking for a mover to help my move in Jan, got a chance to talk to Sean, he's very helpful and responsive, going to book them. Hope the move will go well and smooth, will update after the move.
03:02 13 Dec 21
The company itself uses outsourcing services, which they paid very little for. Their prices are nearly twice that of other companies as well, being $280 for half a very small truck (other companies offered $300 for full truck). The staff ended up scratching our items as well. We missed out on telling the sales consultant that we have some boxes that we want moved to the new place and they were unwilling to lend us the remaining space in the truck even though we were willing to move them ourselves. Very inflexible and disappointing.
01:18 18 Oct 21
Boxes: Really liked how they allow you to rent boxes and return them once it's over, but they also allow flexibility should you already have your own. They also send you tape and bubble wrap as well.Movers: Arrived on time and were very quick, efficient and careful with all my belongings. Managed to move my piano, computer table, screen and other pieces of small furniture with ease and no scratches.Communication: Very patient in dealing with all my questions about packing and labelling and handling fragile equipment.
04:37 21 Sep 21
1st time engaging mover services, mainly disposal, packing and sending to storage.Sean was handling my job, and he provided very good customer service!Kudos to the mover team! You guys really sweat it out, thank you very much Gentlemen!
08:08 03 Sep 21
Engaged Vimbox to move my home items to their storage due to home renovation.1) Done the site survey with Damian. Shared that we require packing services together with the moving and storage services. However, on the day of the move, the movers were not informed of the requirement to do packing. Hence, there was a last minute scramble for the Vimbox staff to do the packing with limited manpower. This resulted in my items not being packed properly.2) Moving the items back to my place after withdrawal from storage. The movers were unsure of the packed items as the boxes were not labelled properly (which boxes belonging to which room). Some of my stored items are damaged after the return. My bedroom frame leather was torn. My baby cot leg was damaged. Please see the photos.All in all, no complaints about the ground staff (movers). However, the planning and management of the move and packing was horrible. Poor communication. After the first move, I only recevied a call from Vimbox tp confirm on the payment of the last minute packing services. I highlighted that the packing services was omitted from the move, there was no apology, and my comment was simply brushed aside.I would NOT recommend Vimbox to manage your moving and storage of home items.Edit: more damage discovered during more unpacking. Broken trophy. Missing baby gate stopper.
13:18 24 Aug 21
This is the second time I have used Vimbox to move, having had a good experience the first time. However this time round the experience was the opposite, mostly to do with their customer service, and the time it took them to reply or response or not at all. It was a frustrating and stressful experience.I sent them an email feedback about my experience this time round after my move but have yet to receive a reply. However, on WhatsApp, I was contacted to ask if my feedback was referring to the review I left on google, which I hadn’t thought of leaving a review at that time. A little passive aggressive behaviour, I thought. And now I have left a review, having had no response to my email feedback. Won’t be using them again.
Fook Curn Chee
04:40 06 Aug 21
I engaged Vimbox for house move & disposal on separate day. For both occasions, movers were professional, friendly and accommodating.Special call out for Jeff (Operation Manager):My move was on Saturday, but Vimbox office is not opened, so if there is any emergency situation, I could only contact Vimbox sale. In such covid situation, I need a secondary Vimbox contact as backup. And Jeff has kindly provided me his mobile which is greatly appreciated. Jeff, thank you 🙏🏻
Wong Jie Hong
13:45 31 Jul 21
Professional and efficient! :) Contacted uncle Tim 3 days before moving and he replied promptly with good pricing.Things were neatly packed and delivered swiftly to my new house.
05:14 24 Jun 21
First time using Vimbox to move house. Doing this solo because my other half is stuck overseas due to Covid. They are an absolutely amazing team of movers. Very professional and they went over and beyond to make sure all my beloved belongings are packed and transfered safely. Will definitely use them again in future and recommend them to everybody. Thank you Vimbox!!
04:30 16 Jun 21
Super service! From initial enquiry, they were very prompt & professional in answering all my questions. Packing materials were provided. Movers came early and were efficient while being careful in moving all our items. They will even come pick up the boxes after we are done unpacking. Happy with the overall experience and I would definitely recommend them to anyone who needs movers!
07:59 07 Apr 21
Excellent experience, highly recommended. I engaged the services of Vimbox when I moved house last week. Special mention goes to supervisor Timothy for being cool as a cucumber in managing his packing and moving teams so well. The team was punctual, professional, efficient, and friendly. They seemed to have great camaraderie, and took pride and joy in their work even though it was hot and tiring. Because of this, it was pleasant having the packers and movers around, despite the fundamentally chaotic nature of having many boxes and people all over the house. The packing team was particularly outstanding, except for one greenhorn whose packing technique caused some anxiety, but Timothy immediately re-delegated him to pack other 'safer' objects when we voiced our concerns, and personally took over packing the fragile items. The unloading process in the new house was also swift, and we were impressed that Timothy and his team took the extra effort to help us assemble the right pieces of furniture in the right rooms after a quick round of verification with us. Fantastic service all around. Well done!
17:18 22 Mar 21
I engage Vimbox Movers to move my house last week.Staff Stella arrange the site survey.Damian came and do a site survey and I received the quotation on the day itself.Moving was very fast and efficient. Ah Beng is the supervisor, he is very knowledgeable and the team is careful with my items. All the movers were fun and friendly!I will think they are the best movers I have ever used.100% will ring them up if Im moving house the next time and also strongly recommend to my friends!
09:20 22 Mar 21
It is always a great pleasure to be using Vimbox Movers Services again. Not the first and definitely not the last time. Not carrying balls but it is the only company I am using for any moving services, both business and personal. I just want to say a big thank you to Jeff and Team for the trustable and efficient services provided.Thank you again.
10:16 21 Mar 21
Excellent, professional, and value for money serviceI have my belongings stuck in Singapore that needs to be moved to Malaysia. I sent multiple inquiries to different mover companies, and Vimbox was one of them.Jane, from Vimbox, answered all my inquiries efficiently, timely, and professionally. Communication was never a problem; her product knowledge is great. The team picked up my boxes way before the original pick-up time, even if it was somehow a last-minute request. Any service shortfall that came along the way was handled professionally. Recovery was quick. Great team and service! I am really thankful I engaged in their service.
Pedram Nick Aryan
03:41 15 Mar 21
Fantastic and quick service. They helped arrange everything for me within just a few days notice. Sales/customer service team arranged for movers to come, pack my belongings (very patiently and carefully) and then transported it all promptly to my new home.Have to say the smoothest moving service I’ve encountered anywhere in the world (and this was my 17th move ...)Highly recommend
17:09 26 Feb 21
Sales consultant by the Damian Woo has not been responding to my messages with regards to the house moving revised quotation for the past 2 days. I have sent him couple of messages to follow up, however he chose to ignore them after reading it. Perhaps the company should consider finding someone who is capable of handling customers rather than engaging someone who will tarnish its reputation. Huge thumbs down to this House Moving Company. Will not recommend to anyone!
08:48 11 Dec 20
Took up their packing & moving services, very delightful experience! Everything was so well thought of, from planning the dates to accommodating any last request. Site visit was done without a hassle and quotation was delivered promptly, impressed by the professionalism exhibit by Sebastian and the team of movers (sorry i did not get to know everyone names). A very big thank you to you guys!
08:32 11 Dec 20
Hi, I checked some reviews before selecting them.They were all very positive.I then invited them for the inspection and they were very professional and careful.I then got one on the most professional quotation (not the cheapest not the highest). Max was good!At the end I selected Vimbox. We had our move yesterday and all went very well.Very good and efficient crew. All was managed in time and without issues.I highly recommend them.Thanks
09:51 20 Oct 20
Highly recommended. The movers were very professional, on-time (even earlier!) and moved quickly but with care too. The team was helpful and even placed the boxes in the room where we wanted them to be for easier unpacking. A little pricey compared to the quotations we received, but was worth it.
13:54 26 Sep 20
perfect service for singapore to malaysia moving; on time pick up, fast package, early delivery and most important: best price ever. i give 5 stars because there is no 10 stars.
04:08 20 Sep 20
01:27 18 Sep 20
Great customer service! Moving to a new office is stressful but Vimbox managed to make it very easy for us. Quick responses and an awesome team of movers. Thank you!
06:46 03 Sep 20
Best mover in Singapore. Great quality service, very efficient movers, competitive pricing, no hidden fees, and willing to accomodate our needs. Highly recommend!
23:17 28 Aug 20
Horrible customer service. I chose them after reading great reviews on their website. Damian Woo came for a house visit to survey the things to be moved. He then sent me a quote later that evening, which was a bit pricey, but I was OK with it, but dropped in a message anyways asking if this is the best price they can give me. Damian replied abruptly to it and never followed up with me after that too. Took my business to CYC movers and very happy with how professional their approach has been so far and super responsive they've been to all my queries
10:14 27 Aug 20
Vim Box Mover provided excellent service. They arrived on time very friendly, fast, professional packing. They spread as separate teams and divide jobs according to importance. Very well planned. Surely I will recommend them to my friends.
06:45 24 Aug 20
Dropped a message on their website, the administrator Jane took 2 days to reply and eventually managed to arrange for a video survey slot for 5 days later with Damian Woo. The guy didn't contact us, and Jane never responded to me again. 3 stars cuz I'm neutral, just want to highlight and hopefully know what went wrong.
10:14 17 Aug 20
Hired the services of Vimbox Movers when I was shifting house. They were professiandonal and punctual and assisted me to pack the items properly before moving them. There was a heavy downpour when we were at the unloading destination and they made sure the items did not get damaged or get wet. Would recommend them to others
03:38 02 Aug 20
Had an extremely pleasant experience with Vimbox and cannot recommend them highly enough. They promptly responded to all my queries leading up to the move and coordinated with both condos (where I was moving out of and where I was moving in to) to ensure that the move would go smoothly. On the day itself, I was very impressed with how efficiently and professionally they packed our belongings. Everything was done in just a matter of minutes! Plus the movers were very friendly and knew what to do in all situations, even with some slightly complicated furniture. Thank you again Max and team for the help!
05:33 08 Jul 20
The booking process was fast and easy, and the movers were very efficient. Our items were transported in great condition, and our move took less time than expected thanks to the excellent service. Would definitely recommend!
09:56 30 Jun 20
Damian Woo and his team from Vimbox Movers where professionals from the moment I asked for a quote till they collected back the empty boxes after the move. I can highly recommend this team! Thanks a lot for this great service! Juerg S
01:39 22 Jun 20
Hired Vimbox to move apartments recently. The service was excellent. They provided 20 boxes that we initially estimated. As we packed, we realized that it wasn’t enough so I messaged them and asked for 10 more boxes which they delivered within a couple of days. On the day of the move itself, they showed up on time and very quickly loaded everything onto the truck and were careful not to damage anything, then delivered our things to the new place and again carefully unloaded the truck. I thought it would take several hours but their team got everything done in about an hour. Granted our place wasn’t that big so not a lot of furniture, but still very impressive service. Will definitely use Vimbox for my next move. Very professional.
05:12 19 Jun 20
I availed their packing, transportation and storage services. They are extremely professional and have a great team who are very coordinating. The work was completed before the estimated time given. The prices are very affordable. Highly recommended.
04:29 31 May 20
Staff responded to my msg quickly and polite since reservation. Upon move in/out day, they are punctual and very fast to pack every furniture . I recommend this mover. They are really PROFESSIONAL!
09:08 11 May 20
Great team and highly professional.From enquiry to quote and confirmation took only 15 minutes. If you’re looking for a trustworthy, professional, and efficient outfit to help with all things moving look no further. Vimbox movers are who you want to engage.
09:34 29 Apr 20
Express, excellent and friendly movers. going all the way out to assist. will definitely engage your service again. more than a 5 star rating. Even assisted on minor unpacking upon arrival at destination. Do leave them a tip. It's hard on movers now especially wearing masks and carrying loads.
04:35 05 Apr 20
The company's office staff and movers are very polite, professional and responsive. Queries are promptly answered.The moving staff are very punctual and super efficient. Once a briefing is given on what need to be done, they carried it out with no problems.I highly recommend Vimbox Movers Pte Ltd to anyone considering a move.
16:06 27 Mar 20
One of the best moving experiences I've ever had.The Vimbox movers are amazingly helpful, take care of furniture to an extent I haven't seen before and are supremely helpful, above and beyond expectations.They packed my entire house in less than three hours, and when they reassembled and unpacked, it felt like I was back in my old living room.Would highly recommend anyone moving in Singapore to use them!
06:44 24 Feb 20
They’ve done a wonderful job for my house shifting. Right from being on time, handling the furnitures, dismantling and assembling, handling the plants, it’s was very much professional. Thank you so much for their help.
12:12 21 Feb 20
From the first call to Vimbox asking for quote, site evaluation, received quote the next working day to the actual moving date. All went well & smoothly. The guys were very polite amid the tough job to relocate my whole house to my new residence on 19 Feb 2020. I would recommend anyone who’s looking for good reliable, cost effective movers.Thumbs up 👍👍LT
00:42 05 Feb 20
Everything from start to end was perfect. Jane was very helpful and responsive to all my queries. The movers who came were helpful and very thorough with the items. 5*****. Highly recommended.
05:42 15 Jan 20
Loved everything about our experience with Vimbox, from the initial engagement to the quotation to the actual move itself! Our move needed to be scheduled quite soon and the responsive staff quickly arranged a survey by Damian who was really efficient and helpful, and set clear expectations! Damian was extremely responsive and patient with my tons of questions even after the initial survey. He even proactively scheduled the move earlier in the day for our convenience! The boxes arrived quite soon after and I just love that they recycle the boxes for a reduced carbon footprint. Fast forward to the move day and we were so fortunate to have Jumari and team helping us! Extremely professional and capable, they were also really positive throughout even though the move was a challenging one (we had a really long dining table that needed to be moved by many narrow stairs). They problem solved on the ground to make things happen with the table and took really great care of our things throughout. Thanks Vimbox for really helping to reduce all the stress that comes with a move! We found the prices to be extremely reasonable as well.
05:45 13 Jan 20
Our experience with Sebastian and Jeff from Vimbox has been excellent! They helped us to move all the furniture and fittings from our home and took very good care of everything while in transit. The moving team led by Wee and Ming Fu were skilled, experienced, cheerful and able to accommodate our heavy rosewood and antique furniture with no complaints. We will definitely continue to support Vimbox everytime we need professional help in moving!
07:13 15 Dec 19
Excellent service for my house moving, including my piano. Reasonable price. Highly recommended.
02:29 10 Dec 19
Excellent service, managed my items with care. They provide boxes after I made my order 1 day before the move. Sufficient manpower provided. And lastly, unbeatable price compared to some others. Need improvement on quotation part, it took quite longer than some others.Will definitely use and recommend their services to others..
00:39 27 Nov 19
Just completed our move from condo to cluster house. The team of movers was awesome. They are extremely professional and very smart in organizing boxes and items. My wardrobe full of clothes, dresses was supposed to make 2 trips, but the team thought of ways to effectively reduce #of trips and maximise their racks and trollies. The guys were very polite and fun, yet diligent in their job. While our TV console was slightly damaged in the process, the team immediately rectified. Overall great experience. Move was supposed to be tiring and stressful but the guys made it fun and light hearted. Highly recommend. Thank you Damian and team movers.
02:31 01 Nov 19
Efficient, quick and friendly service from their great team. The movers were very experienced and interpreted my requests well...I didn’t have to lift a finger! Prices were reasonable as well. Highly recommended.
13:15 28 Oct 19
Amazing amazing team! They had 10 guys at our house, all were friendly, helpful and professional. It was a very tricky move into a conservation house with 3 stories which had a lot of corners and they handled all our furniture with utmost care. Not a single accident. Highly recommend!!! Damian did a good estimate, very reasonable too.
13:05 26 Oct 19
Moving can be one of the most stressful things to do. We spoke with many movers, most of them are rather confusing and really had to understand what the charges are and services provided. Damian, surveyor with VimBox really looks into your case and provide advise that help us to have a seamless move.On the day of the move, the staff are really professional and helped plan the sequence to pack, wrap and move. Highly recommended company.
09:49 23 Oct 19
highly recommended. movers came in on time, and did a very professional job. everything is properly wrapped, and carefully moved. carton boxes are provided in advance and all new, together with bubble wrap, tape and newsprint. lorry is all covered, no need to worry about heavy rain. price is reasonable.
07:32 21 Oct 19
Damian was good and helpful with his estimation of boxes to pack. The moving team was very experienced and moved very fast whilst protecting the furniture. No time wasted. Would definitely engage them again if needed.
02:46 12 Oct 19
Damian was very helpful and responsive. The moving team was very responsible and flexible during the move in day and help us with our last minute request. Will recommend it to friends and family. Their quote are according to volume which make more sense for small family.
11:42 03 Oct 19
Experienced movers who put our mind at ease with their friendly approach and attention to details. Jeff & Jane were thoughtful in giving us timely advice and assurance while Timothy & his team were meticulous & efficient in cling-wrapping & moving our belongings. Vimbox has indeed live up to their good reputation! Thank you very much! Valerie
10:18 02 Sep 19
Great experience for the move. From the request for quotation all the way till the move and to the completion of move, everything was done to perfection. There wasn't any worry and the staffs displayed the professionalism. Looking forward to engage Vimbox again in my future possible moves.
15:20 26 Aug 19
Sebastian was EXTREMELY rude. I don't knw how can he be your "senior consultant". With such high service rating what a shame that I won't be proceeding with them. He failed to quote correct price and after I spotted it he was not apologetic about it at all, and instead, gave me new but still incomplete information and in his word asked me and I quote "understand?" I dnt think that's ideal way of how you talk to customer. Someone in charge in the company, if u care to investigate this person's behavior further please contact me. I'd be happy to show u our exchange.
14:22 25 Aug 19
Very disappointing experience with Vimbox movers and storage resulting in complete loss of furniture.They apparently dropped several pallets of my furniture during storage, resulting in 2 pieces of furniture damaged beyond repair and another with significant damage. To make matters worse, they did not inform me of the incident until redelivery, and then admitted to only the most obvious damaged piece. I had to discover the other 2 pieces myself.There was no apology, no investigation, and minimal attempt to correct the situation.After agreeing to repair 1 piece, they (at the last minute) came up with excuses as to why the repair could not be fully completed, leaving the furniture with drawers misaligned and a only a heavy cardboard backing to replace the damaged plywood backing.In addition, 2 invoices were incorrect and did not include agreed upon discounts, and furniture delivery and box pickup was late and missed appointments.Unethical behavior with hiding the initial accident, attempting to hide damage to 2 pieces of furniture, and not following through on agreement to fully repair other piece.No accountability for their own errors.I finally gave up dealing with them and accepted the financial loss for their mistakes, just to avoid continued waste of my time.Strongly suggest another moving company.
01:32 13 Jul 19
Quick and super efficient. Bernice was very helpful in giving me a quote and suggesting the number of cartons I needed. Even when I frequently changed the number of items I had, she updated my quote every time with patience. She was quick to reply on the day of the move and saw to it that things proceeded smoothly. The movers were friendly, came on time, moved my stuff and finished everything within an hour. Highly recommended!
03:01 17 Jun 19
I’d like to extend my personal compliments to Jeff who was crucial in securing us as customers because of his far superior response time compared to any other company, and also to Thomas, Iskandar and the rest of his moving team - they were fast, efficient, and above everything pleasant and kind people who were a pleasure to work with. They made our moving day painless and even slightly enjoyable.
14:17 31 May 19
Vimbox assisted with my relocation out of my rental unit!Smooth relocation! Very satisfied overall with everything they provided!
01:18 24 May 19
UPDATE: I had a slow start with Vimbox Movers because their customers service department never got back to any requests for a quotation. Jonathan reached out, acknowledging a problem with said employee and I was happy to accept the quotation he provided. The quality of their service is excellent when you consider how well priced they are. The move itself was very smooth and they've got a great team. Unfortunately a TV remote was lost somewhere between two apartments, but that's not the end of the world. OLD REVIEW: Would be great if your sales person returned phone calls and WhatsApp messages requesting quotations.
04:22 22 May 19
Absolute dream team! Thumbs up for vimbox for making my relocation as smooth as butter! Previous movers took 5 days for packing + moving + unpacking. (Price was higher than my move this time)Vimbox used less than 3 days!2.5 days to be exact ! Thumbs up to Jonathan for making this possible! Operation supervisor for the move was superb!
04:35 14 May 19
Highly recommend this company. Thoroughly professional from the first interaction to the last. Jonathan was very responsive and customer focused , the moving team were both effective and efficient and kelvin the handyman was fantastic too. Big thumbs up to this team. Thank you!
07:54 04 Apr 19
Highly recommend Vimbox Movers! Ben was our contact, he was very professional and responsive. The movers were great, professional and cautious of our belongings. The overall experience with Vimbox Movers was excellent. We would definitely used them again in the future.
02:42 22 Mar 19
Quick response and accurate (&competitive) quotation. Came the moving day, we were helped by courteous workers and everything went smoothly. Will definitely recommend to others.
04:58 11 Mar 19
Great service from start to finish. The booking process was flexible and the team really helpful in responding at short notice. Storage option is a bonus, which really suited my case . The moving team was great, listened and managed the move really well. Id definitely recommend
06:41 18 Feb 19
I have used Vimbox on two separate occasions now. Fantastic job from both admin (Bernice) and movers. Timely, friendly and efficient. They answered all my questions to ensure a smooth process end to end. I would definitely use again.
07:08 11 Feb 19
Highly recommend Vimbox Movers! Jonathan was our contact, he was very professional and responsive. The movers were great, professional and cautious of our belongings. The overall experience with Vimbox Movers was excellent. We would defiantly used them again in the future.
08:22 11 Jan 19
Very professional. Their speed and efficiency is unmatched, the supervisor ah wee garners respect whilst deligates tasking and suggestions very well and the team works very hard to make sure furniture is well protected for the transport. The whole process was systematic and planned well. The unloading was also very fast. Could not ask for a better team
13:37 14 Dec 18
Excellent mover! They made the process very easy and simple from the booking to the actual day itself. The team that came down is very friendly and efficient. Leaving the entire moving to them with no worries.
08:50 11 Dec 18
Excellent work, very impressed. From requesting quote , to site consultant. Jonathan has been very helpful throughout! Mover are very helpful & polite. office is great as they will call you to remind you of the move and to seek more feedback after the move. Impressive overall.
Ryan Bankt Bankt
13:37 08 Dec 18
This is my third shifting with vimbox movers, Jonathan has always been my to-go-to guy for any of our relocation work. Since 3 years back, he has always been very responsive to reply to all of my question. Day & night, give this guy a pat on his shoulder. Vimbox rate is unfortunately not the cheapest you could find, but with the standard and reliability. It should be one of the best few movers in Singapore with an affordable and market rates. Good job boys from the operation side, always extremely polite & helpful!
06:47 07 Dec 18
A thumbs up for Jonathan and his team. First time using mover company and had lots of question. Jonathan answers all my queries with lots of patience. Movers were punctual and they are very efficient. Everything was moved with utmost caution and they also assist in placing them at its correct place. The guys were friendly and polite. Glad we chose Vim Box. Good experience overall. Excellent job guys!!
08:38 01 Dec 18
Great experience with the team from Vimbox. Our first point of contact was Jonathan and we found him very responsive and professional. The moving crew was punctual, careful with our vintage furniture, and incredibly polite. It was clear that they worked well together, communicated clearly and were thus efficient on the day of the move. We were very thankful for how smooth the entire process was from start to finish.
07:19 29 Nov 18
These guys were amazing. Bernice was super helpful on the phone and helped set up the appointment and coordinated everything. The supervisor and team on location were so efficient and professional. I highly recommend their services.
04:58 22 Oct 18
I contacted Vimbox on 5th Sep for my moving on 12 Oct. They are quite responsive especially sales lady Bernice is very helpful. No site survey was done, I could only provide pictures/size of my items but quotation was competitive and fast. On 12 Oct, the team was on time, quickly wrapped up my stuff and even gave me a drive to my place. Everything was done properly and professionally. I am satisfied and happy with Vimbox. Will definitely return to them if I need to move again and I have recommended my friend who will move house on 11th November.
12:18 18 Oct 18
Enquire their service on 06 Oct 2018 .. fabulous service and all the movers very approachable and nice.. take great care of those items that we highlighted to them..I appreciate their honesty, once they found something amiss on the item they will highlight to us first.Will definitely ask for their service again.Final one will be the price is reasonable
02:48 17 Oct 18
I googled for movers to move my house and came across Vimbox Movers. Quote was competitive compared to others and reviews were good too so I decided to go with Vimbox.From site survey to final move, all went so smooth. Jonathan and Esther followed up so closely till final move. All the team came to move is so cheerful and made the move so easy and no stress event. Thank you Vimbox.
06:14 08 Oct 18
Movers and packers service from Vimbox agency was awesome. We booked them 1 week in advance and all the required due diligence was done on time.On the day of movement staff arrived on time.. Very cheerful , efficient and co-operative staff.. Good synchronization between the staff.Even they helped us to move our fish tank as well.I would not hesitate to recommend this agency to my friends and relatives.Lastly i would like to take this opportunity to thank Mr.Jonathan for the efficient end to end movement..
18:43 06 Oct 18
Jonathan provided a good experience, and prompt service from his team. They were able to move all of my furniture within the stipulated timing, and they were also able to quickly refurnish my new home, and helped to re-set up equipments that needed to be dismantled for the move. An overall great experience, will not hesitate to recommend him to others who want a quality and competitively priced house moving service.
10:31 03 Oct 18
Jonathan and his team very helpful, timely, professional, fast and efficient. Really appreciate the Low rate too. They arrived on time and had a pretty large truck. Everything was moved with utmost caution and also left at its correct place. Glad we chose Vim Box. Good experience overall. Excellent job guys!!!
jia bin fang
05:26 25 Sep 18
Just moved house with Vimbox. These guys are professional in their work, friendly and helpful. A shout out to Jonathan for addressing our queries promptly and checking to make sure everything is okay. I highly recommend them to anyone who need moving services!
04:32 14 Sep 18
Engaged them to shift to two locations. Really impressed by their service and attitude. Truly grateful to Kim, the person in charge for making the move a worry free experience. My only trusted Mover, they deserve a 6 Stars!
06:45 03 Aug 18
First time moving house to house hence I know the amount of packing all the barang I have accumulated is gonna be challenging. Jonathan was my consultant from Vimbox. He was friendly, informative and thorough. He got back to me with a quotation quite prompt too. A week after the initial meeting, I told him that there will be a change in the amount of things we are bringing over. He was like,“No problem !” And arranged to came down again. On d day, the team sent over were very efficient and professional. They were careful with the furniture and took care with all the packed boxes. They all moved in a very organised and fast pace too. My house with towering mountains of boxes was emptied within hours! Over at the new place, they were very helpful in trying to place all the boxes, furniture in the correct places. Did not regret hiring them at all. Thanks Vimbox!
23:28 24 Jul 18
Jonathan and his team at vimbox is really fast and efficient. During the move, the team work together really well and each of them know exactly what they need to do. They handle the wrapping of my furniture with care and efficiently. Jonathan has also been very helpful and responsive during the quotation till the moving date. Will definitely use them again if I require any shifting services and will refer to my friends if they also require shifting services.
17:50 21 Jul 18
This is my first time using Vimbox. The entire move took less than 2 hours to finish which is much faster than my previous movers. The crew is friendly and efficient. All items arrive at my new place in good shape. Thanks to their special “hanger” trolley, we didn’t have to pack any of our hanging clothes! Payment was per quotation, no extra charge. Special thanks to the consultant, Sebastian who patiently explained the whole process to me. Knowing that I have a few items to dispose, he shared good tips on how to get the best value from them and it works. Great job, Vimbox.
11:35 11 Jul 18
Awesome team! Very fast! Had to set up a gmail just to write this positive review! Keep up the good work!
09:00 18 Jun 18
Highly recommended. Very professional and helpful. Best value I have experienced although my experience in moving have been rather limited :)
08:35 18 Jun 18
Our move could not have gone more smoothly. The guys were friendly and super hard working and got the job done on time. No stress at all on moving day. Nothing was broken or lost - could not ask for more. Would highly recommend Vimbox!
Lim EC SC
16:24 04 Jun 18
Timothy and his 3 colleagues did a very good job in our recent move. We had about 150 boxes besides the usual furniture & appliances. They took care to protect all our items and ensure that the fittings & fixtures in our newly renovated apartment were not scratched or damaged. They also helped us sent a few pieces of our old furniture to 2 other locations on the same day. Overall, they made our day less stressful. Well done and thank you to Timothy and his gang.
05:35 01 Jun 18
Was checking online for movers & came across Vimbox, couldn't believed the rating for their reviews. Chat on their website and the office staff Ben was swift to arrange for their sales to see my things. the quote was prompt and reasonable, though not the cheapest. I Chose Vimbox nonetheless and everything turn out great and easy, everything is finish under 4 hours. 20 years of my life just seems just like an hour, thank you vimbox and hope you will continue to provide such great service to all.
05:23 11 May 18
I engaged Vimbox for a residential move involving standard household items. The service was very efficient. More importantly, care was taken by the movers when packing and moving items between the properties. The price was quite affordable and reflected good value. I highly recommend Vimbox to others seeking such services.
08:27 27 Apr 18
The Vimbox team has been most professional in our relocation recently. Close follow up from Jonathan and Sebastian since site visit till moving day. Team was careful and meticulous with our items during day of move. Great team there!
12:34 17 Apr 18
I engaged the services of Vimbox for my move on 14 April, 2018. My family is very pleased with the dedication, hard work and experience of their staff. Special thanks to - Jonathan (sales consultant) who lent his muscles to good use - Sebastian and Tianfu who were very obliging. When we had additional requirements on the move day, Vimbox management agreed to our request. We are very grateful to the staff who forgo their dinner and finished the assignment only after 9 pm. We will definitely consider Vimbox for our next move.
03:36 06 Apr 18
It’s my second time using Vim box moving service. Luckily, i’ve met the same manager who arranged the schedule my moving 2years ago. I just applied moving services not packing. The price wise, it’s reasonable. Movers were super fast and kind as usual, so i thought i selected the right company among the moving service in Singapore. :)Movers looked quite experienced and professional. I could finish the moving just in 90mins. No doubt i will choose the Vim box my next moving.
Danelle Toh Chin Fern
01:42 11 Mar 18
Jonathan was very responsive and patient in providing quote, answering questions and coordinating the move. Mover team came early, and in a big team compared with usual movers. High efficient and easy to work with! So pleased with the move- will definitely use Vimbox again.
22:55 09 Mar 18
Very happy to have engaged Vimbox. They are very experienced and reliable, and their rates are reasonable. During the move, they were not only fast but careful in wrapping the big and small items. Very professional indeed. Highly recommended.
12:29 12 Feb 18
We hired Vimbox to facilitate our move within Singapore, and we have not regretted it. The team handled the move in a timely and very professional way, even having to move the inventory up using stairs to the 3rd and 4th floor. Thanks guys! - Job well done, and I would definitively hire you again!
13:23 16 Jan 18
We engaged Vimbox Movers for our recent house relocation after having considered others. The initial impression provided by their sales, Jonathan were favourable and prompt which led us to our decision to engage their service.On the day of the actual relocation, the team arrived punctually and were most helpful throughout the shift. Additional work were willingly rendered by the team from Vimbox when we asked.In all, we are pleased with the professionalism displayed by Vimbox Movers.
09:47 11 Jan 18
After reading positive reviews on Vimbox, we decided to give them the project. True enough, thanks to Bernice who arrange Jack & his team to my condo on time on the day of moving. They were very careful & gentle to my piano, antique display cabinet, TV etc just to mention a few.. they carefully wrap them & move my furniture to my new place and carefully unload them, taking extremely good care of my walls & fixtures in the house. Thanks to u guys! Good job done👍. Highly recommended 😊 very satisfied with their impeccable good service 😊