What our customers say about us
02:29 10 Dec 19
Excellent service, managed my items with care. They provide boxes after I made my order 1 day before the move. Sufficient manpower provided. And lastly, unbeatable price compared to some others. Need improvement on quotation part, it took quite longer than some others.Will definitely use and recommend their services to others..
00:39 27 Nov 19
Just completed our move from condo to cluster house. The team of movers was awesome. They are extremely professional and very smart in organizing boxes and items. My wardrobe full of clothes, dresses was supposed to make 2 trips, but the team thought of ways to effectively reduce #of trips and maximise their racks and trollies. The guys were very polite and fun, yet diligent in their job. While our TV console was slightly damaged in the process, the team immediately rectified. Overall great experience. Move was supposed to be tiring and stressful but the guys made it fun and light hearted. Highly recommend. Thank you Damian and team movers.
02:31 01 Nov 19
Efficient, quick and friendly service from their great team. The movers were very experienced and interpreted my requests well...I didn’t have to lift a finger! Prices were reasonable as well. Highly recommended.
13:15 28 Oct 19
Amazing amazing team! They had 10 guys at our house, all were friendly, helpful and professional. It was a very tricky move into a conservation house with 3 stories which had a lot of corners and they handled all our furniture with utmost care. Not a single accident. Highly recommend!!! Damian did a good estimate, very reasonable too.
13:05 26 Oct 19
Moving can be one of the most stressful things to do. We spoke with many movers, most of them are rather confusing and really had to understand what the charges are and services provided. Damian, surveyor with VimBox really looks into your case and provide advise that help us to have a seamless move.On the day of the move, the staff are really professional and helped plan the sequence to pack, wrap and move. Highly recommended company.
09:49 23 Oct 19
highly recommended. movers came in on time, and did a very professional job. everything is properly wrapped, and carefully moved. carton boxes are provided in advance and all new, together with bubble wrap, tape and newsprint. lorry is all covered, no need to worry about heavy rain. price is reasonable.
07:32 21 Oct 19
Damian was good and helpful with his estimation of boxes to pack. The moving team was very experienced and moved very fast whilst protecting the furniture. No time wasted. Would definitely engage them again if needed.
02:46 12 Oct 19
Damian was very helpful and responsive. The moving team was very responsible and flexible during the move in day and help us with our last minute request. Will recommend it to friends and family. Their quote are according to volume which make more sense for small family.
11:42 03 Oct 19
Experienced movers who put our mind at ease with their friendly approach and attention to details. Jeff & Jane were thoughtful in giving us timely advice and assurance while Timothy & his team were meticulous & efficient in cling-wrapping & moving our belongings. Vimbox has indeed live up to their good reputation! Thank you very much! Valerie
10:18 02 Sep 19
Great experience for the move. From the request for quotation all the way till the move and to the completion of move, everything was done to perfection. There wasn't any worry and the staffs displayed the professionalism. Looking forward to engage Vimbox again in my future possible moves.
15:20 26 Aug 19
Sebastian was EXTREMELY rude. I don't knw how can he be your "senior consultant". With such high service rating what a shame that I won't be proceeding with them. He failed to quote correct price and after I spotted it he was not apologetic about it at all, and instead, gave me new but still incomplete information and in his word asked me and I quote "understand?" I dnt think that's ideal way of how you talk to customer. Someone in charge in the company, if u care to investigate this person's behavior further please contact me. I'd be happy to show u our exchange.
14:22 25 Aug 19
Very disappointing experience with Vimbox movers and storage resulting in complete loss of furniture.They apparently dropped several pallets of my furniture during storage, resulting in 2 pieces of furniture damaged beyond repair and another with significant damage. To make matters worse, they did not inform me of the incident until redelivery, and then admitted to only the most obvious damaged piece. I had to discover the other 2 pieces myself.There was no apology, no investigation, and minimal attempt to correct the situation.After agreeing to repair 1 piece, they (at the last minute) came up with excuses as to why the repair could not be fully completed, leaving the furniture with drawers misaligned and a only a heavy cardboard backing to replace the damaged plywood backing.In addition, 2 invoices were incorrect and did not include agreed upon discounts, and furniture delivery and box pickup was late and missed appointments.Unethical behavior with hiding the initial accident, attempting to hide damage to 2 pieces of furniture, and not following through on agreement to fully repair other piece.No accountability for their own errors.I finally gave up dealing with them and accepted the financial loss for their mistakes, just to avoid continued waste of my time.Strongly suggest another moving company.
01:32 13 Jul 19
Quick and super efficient. Bernice was very helpful in giving me a quote and suggesting the number of cartons I needed. Even when I frequently changed the number of items I had, she updated my quote every time with patience. She was quick to reply on the day of the move and saw to it that things proceeded smoothly. The movers were friendly, came on time, moved my stuff and finished everything within an hour. Highly recommended!
03:01 17 Jun 19
I’d like to extend my personal compliments to Jeff who was crucial in securing us as customers because of his far superior response time compared to any other company, and also to Thomas, Iskandar and the rest of his moving team - they were fast, efficient, and above everything pleasant and kind people who were a pleasure to work with. They made our moving day painless and even slightly enjoyable.
14:17 31 May 19
Vimbox assisted with my relocation out of my rental unit!Smooth relocation! Very satisfied overall with everything they provided!
01:18 24 May 19
UPDATE: I had a slow start with Vimbox Movers because their customers service department never got back to any requests for a quotation. Jonathan reached out, acknowledging a problem with said employee and I was happy to accept the quotation he provided. The quality of their service is excellent when you consider how well priced they are. The move itself was very smooth and they've got a great team. Unfortunately a TV remote was lost somewhere between two apartments, but that's not the end of the world. OLD REVIEW: Would be great if your sales person returned phone calls and WhatsApp messages requesting quotations.
04:22 22 May 19
Absolute dream team! Thumbs up for vimbox for making my relocation as smooth as butter! Previous movers took 5 days for packing + moving + unpacking. (Price was higher than my move this time)Vimbox used less than 3 days!2.5 days to be exact ! Thumbs up to Jonathan for making this possible! Operation supervisor for the move was superb!
04:35 14 May 19
Highly recommend this company. Thoroughly professional from the first interaction to the last. Jonathan was very responsive and customer focused , the moving team were both effective and efficient and kelvin the handyman was fantastic too. Big thumbs up to this team. Thank you!
07:54 04 Apr 19
Highly recommend Vimbox Movers! Ben was our contact, he was very professional and responsive. The movers were great, professional and cautious of our belongings. The overall experience with Vimbox Movers was excellent. We would definitely used them again in the future.
02:42 22 Mar 19
Quick response and accurate (&competitive) quotation. Came the moving day, we were helped by courteous workers and everything went smoothly. Will definitely recommend to others.
04:58 11 Mar 19
Great service from start to finish. The booking process was flexible and the team really helpful in responding at short notice. Storage option is a bonus, which really suited my case . The moving team was great, listened and managed the move really well. Id definitely recommend
06:41 18 Feb 19
I have used Vimbox on two separate occasions now. Fantastic job from both admin (Bernice) and movers. Timely, friendly and efficient. They answered all my questions to ensure a smooth process end to end. I would definitely use again.
07:08 11 Feb 19
Highly recommend Vimbox Movers! Jonathan was our contact, he was very professional and responsive. The movers were great, professional and cautious of our belongings. The overall experience with Vimbox Movers was excellent. We would defiantly used them again in the future.
08:22 11 Jan 19
Very professional. Their speed and efficiency is unmatched, the supervisor ah wee garners respect whilst deligates tasking and suggestions very well and the team works very hard to make sure furniture is well protected for the transport. The whole process was systematic and planned well. The unloading was also very fast. Could not ask for a better team
13:37 14 Dec 18
Excellent mover! They made the process very easy and simple from the booking to the actual day itself. The team that came down is very friendly and efficient. Leaving the entire moving to them with no worries.
08:50 11 Dec 18
Excellent work, very impressed. From requesting quote , to site consultant. Jonathan has been very helpful throughout! Mover are very helpful & polite. office is great as they will call you to remind you of the move and to seek more feedback after the move. Impressive overall.
Ryan Bankt Bankt
13:37 08 Dec 18
This is my third shifting with vimbox movers, Jonathan has always been my to-go-to guy for any of our relocation work. Since 3 years back, he has always been very responsive to reply to all of my question. Day & night, give this guy a pat on his shoulder. Vimbox rate is unfortunately not the cheapest you could find, but with the standard and reliability. It should be one of the best few movers in Singapore with an affordable and market rates. Good job boys from the operation side, always extremely polite & helpful!
06:47 07 Dec 18
A thumbs up for Jonathan and his team. First time using mover company and had lots of question. Jonathan answers all my queries with lots of patience. Movers were punctual and they are very efficient. Everything was moved with utmost caution and they also assist in placing them at its correct place. The guys were friendly and polite. Glad we chose Vim Box. Good experience overall. Excellent job guys!!
08:38 01 Dec 18
Great experience with the team from Vimbox. Our first point of contact was Jonathan and we found him very responsive and professional. The moving crew was punctual, careful with our vintage furniture, and incredibly polite. It was clear that they worked well together, communicated clearly and were thus efficient on the day of the move. We were very thankful for how smooth the entire process was from start to finish.
07:19 29 Nov 18
These guys were amazing. Bernice was super helpful on the phone and helped set up the appointment and coordinated everything. The supervisor and team on location were so efficient and professional. I highly recommend their services.
12:18 18 Oct 18
Enquire their service on 06 Oct 2018 .. fabulous service and all the movers very approachable and nice.. take great care of those items that we highlighted to them..I appreciate their honesty, once they found something amiss on the item they will highlight to us first.Will definitely ask for their service again.Final one will be the price is reasonable
02:48 17 Oct 18
I googled for movers to move my house and came across Vimbox Movers. Quote was competitive compared to others and reviews were good too so I decided to go with Vimbox.From site survey to final move, all went so smooth. Jonathan and Esther followed up so closely till final move. All the team came to move is so cheerful and made the move so easy and no stress event. Thank you Vimbox.
06:14 08 Oct 18
Movers and packers service from Vimbox agency was awesome. We booked them 1 week in advance and all the required due diligence was done on time.On the day of movement staff arrived on time.. Very cheerful , efficient and co-operative staff.. Good synchronization between the staff.Even they helped us to move our fish tank as well.I would not hesitate to recommend this agency to my friends and relatives.Lastly i would like to take this opportunity to thank Mr.Jonathan for the efficient end to end movement..
18:43 06 Oct 18
Jonathan provided a good experience, and prompt service from his team. They were able to move all of my furniture within the stipulated timing, and they were also able to quickly refurnish my new home, and helped to re-set up equipments that needed to be dismantled for the move. An overall great experience, will not hesitate to recommend him to others who want a quality and competitively priced house moving service.
10:31 03 Oct 18
Jonathan and his team very helpful, timely, professional, fast and efficient. Really appreciate the Low rate too. They arrived on time and had a pretty large truck. Everything was moved with utmost caution and also left at its correct place. Glad we chose Vim Box. Good experience overall. Excellent job guys!!!
jia bin fang
05:26 25 Sep 18
Just moved house with Vimbox. These guys are professional in their work, friendly and helpful. A shout out to Jonathan for addressing our queries promptly and checking to make sure everything is okay. I highly recommend them to anyone who need moving services!
04:32 14 Sep 18
Engaged them to shift to two locations. Really impressed by their service and attitude. Truly grateful to Kim, the person in charge for making the move a worry free experience. My only trusted Mover, they deserve a 6 Stars!
06:45 03 Aug 18
First time moving house to house hence I know the amount of packing all the barang I have accumulated is gonna be challenging. Jonathan was my consultant from Vimbox. He was friendly, informative and thorough. He got back to me with a quotation quite prompt too. A week after the initial meeting, I told him that there will be a change in the amount of things we are bringing over. He was like,“No problem !” And arranged to came down again. On d day, the team sent over were very efficient and professional. They were careful with the furniture and took care with all the packed boxes. They all moved in a very organised and fast pace too. My house with towering mountains of boxes was emptied within hours! Over at the new place, they were very helpful in trying to place all the boxes, furniture in the correct places. Did not regret hiring them at all. Thanks Vimbox!
23:28 24 Jul 18
Jonathan and his team at vimbox is really fast and efficient. During the move, the team work together really well and each of them know exactly what they need to do. They handle the wrapping of my furniture with care and efficiently. Jonathan has also been very helpful and responsive during the quotation till the moving date. Will definitely use them again if I require any shifting services and will refer to my friends if they also require shifting services.
17:50 21 Jul 18
This is my first time using Vimbox. The entire move took less than 2 hours to finish which is much faster than my previous movers. The crew is friendly and efficient. All items arrive at my new place in good shape. Thanks to their special “hanger” trolley, we didn’t have to pack any of our hanging clothes! Payment was per quotation, no extra charge. Special thanks to the consultant, Sebastian who patiently explained the whole process to me. Knowing that I have a few items to dispose, he shared good tips on how to get the best value from them and it works. Great job, Vimbox.
09:00 18 Jun 18
Highly recommended. Very professional and helpful. Best value I have experienced although my experience in moving have been rather limited :)
08:35 18 Jun 18
Our move could not have gone more smoothly. The guys were friendly and super hard working and got the job done on time. No stress at all on moving day. Nothing was broken or lost - could not ask for more. Would highly recommend Vimbox!
Lim EC SC
16:24 04 Jun 18
Timothy and his 3 colleagues did a very good job in our recent move. We had about 150 boxes besides the usual furniture & appliances. They took care to protect all our items and ensure that the fittings & fixtures in our newly renovated apartment were not scratched or damaged. They also helped us sent a few pieces of our old furniture to 2 other locations on the same day. Overall, they made our day less stressful. Well done and thank you to Timothy and his gang.
05:35 01 Jun 18
Was checking online for movers & came across Vimbox, couldn't believed the rating for their reviews. Chat on their website and the office staff Ben was swift to arrange for their sales to see my things. the quote was prompt and reasonable, though not the cheapest. I Chose Vimbox nonetheless and everything turn out great and easy, everything is finish under 4 hours. 20 years of my life just seems just like an hour, thank you vimbox and hope you will continue to provide such great service to all.
05:23 11 May 18
I engaged Vimbox for a residential move involving standard household items. The service was very efficient. More importantly, care was taken by the movers when packing and moving items between the properties. The price was quite affordable and reflected good value. I highly recommend Vimbox to others seeking such services.
08:27 27 Apr 18
The Vimbox team has been most professional in our relocation recently. Close follow up from Jonathan and Sebastian since site visit till moving day. Team was careful and meticulous with our items during day of move. Great team there!
12:34 17 Apr 18
I engaged the services of Vimbox for my move on 14 April, 2018. My family is very pleased with the dedication, hard work and experience of their staff. Special thanks to - Jonathan (sales consultant) who lent his muscles to good use - Sebastian and Tianfu who were very obliging. When we had additional requirements on the move day, Vimbox management agreed to our request. We are very grateful to the staff who forgo their dinner and finished the assignment only after 9 pm. We will definitely consider Vimbox for our next move.
03:36 06 Apr 18
It’s my second time using Vim box moving service. Luckily, i’ve met the same manager who arranged the schedule my moving 2years ago. I just applied moving services not packing. The price wise, it’s reasonable. Movers were super fast and kind as usual, so i thought i selected the right company among the moving service in Singapore. :)Movers looked quite experienced and professional. I could finish the moving just in 90mins. No doubt i will choose the Vim box my next moving.
Danelle Toh Chin Fern
01:42 11 Mar 18
Jonathan was very responsive and patient in providing quote, answering questions and coordinating the move. Mover team came early, and in a big team compared with usual movers. High efficient and easy to work with! So pleased with the move- will definitely use Vimbox again.
22:55 09 Mar 18
Very happy to have engaged Vimbox. They are very experienced and reliable, and their rates are reasonable. During the move, they were not only fast but careful in wrapping the big and small items. Very professional indeed. Highly recommended.
12:29 12 Feb 18
We hired Vimbox to facilitate our move within Singapore, and we have not regretted it. The team handled the move in a timely and very professional way, even having to move the inventory up using stairs to the 3rd and 4th floor. Thanks guys! - Job well done, and I would definitively hire you again!
13:23 16 Jan 18
We engaged Vimbox Movers for our recent house relocation after having considered others. The initial impression provided by their sales, Jonathan were favourable and prompt which led us to our decision to engage their service.On the day of the actual relocation, the team arrived punctually and were most helpful throughout the shift. Additional work were willingly rendered by the team from Vimbox when we asked.In all, we are pleased with the professionalism displayed by Vimbox Movers.
09:47 11 Jan 18
After reading positive reviews on Vimbox, we decided to give them the project. True enough, thanks to Bernice who arrange Jack & his team to my condo on time on the day of moving. They were very careful & gentle to my piano, antique display cabinet, TV etc just to mention a few.. they carefully wrap them & move my furniture to my new place and carefully unload them, taking extremely good care of my walls & fixtures in the house. Thanks to u guys! Good job done👍. Highly recommended 😊 very satisfied with their impeccable good service 😊