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FACEBOOK REVIEWS

What our customers say about us


Vimbox Movers Singapore
2.9
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Ronald Maxwill Lai
Ronald Maxwill Lai
2019-10-04T09:32:36+0000
Need an urgent delivery within 2 hours. Vimbox Team is fast in replying and responding to the time of the delivery. The movers work fast and efficient too. Well done!
Vincenz Gao
Vincenz Gao
2019-09-02T10:22:53+0000
Great experience for the move. From the request for quotation all the way till the move and to the completion of move, everything was done to perfection. There wasn't any worry and the staffs displayed the professionalism. Looking forward to engage Vimbox again in my future possible moves.
Zi Jia Ng
Zi Jia Ng
2019-08-25T02:30:51+0000
Our coordinator was Sebastian. The team was professional and fast, the process was hassle free. Thank you Vimbox!
Koh Chee Chuan
Koh Chee Chuan
2019-08-13T02:21:01+0000
Booked with Vimbox Mover to moving of my stuff. The mover was one hour late from our appointment time. No one bother to call to inform that they will be late and no one pick up the phone when we tried contacting them.When the mover finally arrive, they came down shorted handed. Only one person came down despite there being bulky item in the move. Assured me he can managed despite me asking if he alone can do it.Due to the mover not being able to manage alone, he ended up damaging the leg of my furniture. Tried fixing the furniture with cable tie and tape and expect me to accept it. Point me to the contract saying that no compensation because I did not buy the insurance. What a perfect display of professionalism. I will report you to CASE!
Raquel Lua
Raquel Lua
2019-07-22T05:04:23+0000
highly recommend Vimbox! From consultant Sebastian to his team everythings was handled with experienced, efficient and careful! Very impressed by their professionalism!Thank you team! 👍
Darren Timothy
Darren Timothy
2019-07-19T03:08:17+0000
Amazing move and nice people. Amazing lead by mingfu.
Derek Ho
Derek Ho
2019-07-05T00:57:03+0000
Vimbox was accommodating to my moving requests over email. On moving day, they were fast and careful. Their professionalism left a good impression on me and I would not hesitate to recommend them for home moving.
Juliana Tan
Juliana Tan
2019-06-20T15:30:11+0000
Our first time engaging Vimbox Movers and I must say that we are super duper impressed. Although they are not the cheapest amongst the quotes we had gotten, they are definitely worth much more than what they had quoted.Jonathan was our consultant and he was extremely professional and confident in his communication with us. Jonathan even saved our day on several occasions with hiccups on our end with prompt solutions.Packing day went about easily just like a “walk in the park” with Vimbox.Wee, the team lead, came in and immediately asked us if we have any special packing needs, he followed those requirements rigorously and was very diligent in ensuring that his entire team adhered to it. The “platoon” of professional packers went about packing at lightning speed - while still keeping things in great order. The move itself was great. We were so busy getting things organised with contractors who were still getting the house ready that we had no chance to get lunch. Wee came back from his lunch with lunch for us!! 😱 He was so thoughtful! That’s what I call - Service with a Heart. Such a nice gesture. The boys worked whole day through the late evening trying to get our new home in good order. And all these done in jest.I’m convinced that Vimbox is the best packing and moving company (I have used more than 5 different movers in my previous moves). I will not hesitate to recommend Vimbox to anybody who needs packing and moving solutions.
William Leong
William Leong
2019-06-20T07:35:08+0000
Thanks Vimbox for an excellent job moving our stuffs from Singapore to JB. The team led by Mr Chai were professional and swift in the entire process from picking up the items from our Singapore home through clearing immigration and smooth delivery within 2 short days as scheduled. Pricing quoted by Jonathan was also very reasonable and with response too. Well done & keep it up Vimbox team !Overall, we are very happy and satisfied with Vimbox’s mover services and strongly recommend to anyone who needs it.Regards,William & Violet
Jason Kuah
Jason Kuah
2019-05-13T12:02:25+0000
Super efficient and fast. Great service too!
Mayumi Yoshirei Chua
Mayumi Yoshirei Chua
2019-05-11T05:30:47+0000
im quite disappointed as the timing given was slightly rubber. i was being told 3-4pm, however the movers reached at 515pm.When they reached my new house, they pushed in the portable trolley and it scratched my floor from the main door way to the outside the kitchen leaving an unremovable track. They looked very rushed in sorting out the boxes.The guys are friendly and apologised for being late however, the flooring of my house has been damaged. i thought the trolley supposed to be outside the maindoor and they carried in the boxes.. Quite disappointed. There isnt any double confirmation the day before in regards to the appointment following day. I had to double confirm by giving a call at 2pm to make sure they remembered to come over at 3-4pm. This could be better by informing me earlier if the guys will be late so that i can go to the new house to unpack certain things which i can be transported by my car.
Anupriya Bhegade
Anupriya Bhegade
2019-05-08T21:17:45+0000
We were given a quotation for 1.5 lorry post assessment of our movable stuff in November 2018. On the day of the move, it surpassed 1.5 trucks. The movers held back moving a bed and pot of plants saying that they are not supposed to move more than 1.5 trucks as per quotation. Mind you, the move was within same condo, just another building. Calls to the assessor, first the mover agreed to take the bed for additional $$, still refused to take the plants until more calls and more $$ agreed. Seems like a standard technique: give poor assessment of truckload and then hold the move to ransom demanding additional $$.
Lilian Sim
Lilian Sim
2019-03-20T15:03:14+0000
Vimbox made my recent house moving and furniture disposal a very great experience. A big Thank You to Jonathan and the excellent team! Although my initial list of disposed furniture is longer than the list of furniture to move, I took a leap of faith when Jonathan suggested to move those still in good working condition. I am happy to have done that as the furniture are now serving us in the same manner as they did before. Kudos to the great team (unfortunately I don't know the names of the movers) who are very professional and swift in handling my belongings.I have experienced the challenges of self-disposal and move which is totally not worth the effort. I have also witnessed the horrors of DIY folks, unprofessional movers who attempted and spoilt furniture, created more mess and headache. On the contrary, Vimbox created a very pleasant experience and I have only praises for the team.Will use Vimbox again for my upcoming move in July and look forward to the excellent service again.
Natalie Nsl
Natalie Nsl
2019-03-11T16:07:34+0000
The team were very professional and helpful - very experienced and efficient with the move, and even helped us with packing some of the loose items. would definitely engage them again!
Liao Deliang
Liao Deliang
2019-03-08T09:39:48+0000
Great service by Jonathan and the team! The site survey and actual move was super smooth and efficient! Will definitely recommend Vimbox to anyone who need movers services!
Charles Ng
Charles Ng
2019-01-30T14:36:00+0000
Vimbox movers are reliable and gets the job done. They find solutions when you run out of ideas on how to move certain big items and they will accommodate special requests or even additional tasks like disposal. Jonathan of Vimbox is professional and willing to go the extra mile to take note of special requests. Good work guys!Charles
Thornton Stuart
Thornton Stuart
2019-01-15T10:15:00+0000
Id like to write a recommendation for Vimbox. From Jonathan our contact point to the delivery guys we were fortunate to have a good team to support our domestic move. The delivery team themselves were excellent - punctual, thorough, listened to our requirements and very respectful. Thank you for a good move.
Josephine Lee
Josephine Lee
2019-01-15T00:32:01+0000
Will surely intro to friends. fast and good service.
Shirley Choong
Shirley Choong
2019-01-14T02:24:21+0000
Surely will recommend them to friends and family..they are friendly, punctual and efficient. Hired them twice and the result still as good!!..keep up the good work!!
Daniel Fan
Daniel Fan
2019-01-11T09:54:22+0000
professional and fast services. Great overall experiences and nice attitudes. Highly recommended!
Lakshmi KS
Lakshmi KS
2018-12-29T09:19:58+0000
The team was very professional, quick, attentive to details and focused. The made the moving smooth and efficient including the dismantling and assembling of items. Definitely recommend !
Draco Guolong Lam
Draco Guolong Lam
2018-12-24T16:14:37+0000
Excellent service, competitive price, careful and professional. They know their stuff and know how to be fast yet careful with your items. Kudos to Jonathan for the detail explanation, Timothy and his team for making my first time engaging a mover an happy experience.
Faith Sim
Faith Sim
2018-12-07T06:48:18+0000
A thumbs up for Jonathan and his team. First time using mover company and had lots of question. Jonathan answers all my queries with lots of patience. Movers were punctual and they are very efficient. Everything was moved with utmost caution and they also assist in placing them at its correct place. The guys were friendly and polite. Glad we chose Vim Box. Good experience overall. Excellent job guys!!
Alex Tan
Alex Tan
2018-12-07T04:21:55+0000
very responsible and accommodating to last minute changes
Rachel Li
Rachel Li
2018-12-05T17:05:40+0000
Quick in responding to queries and the movers were friendly and helpful to my elderly Mum... Thanks!
Bo Cheng Lai
Bo Cheng Lai
2018-12-01T06:22:50+0000
Great teamwork and everything was done systematically. We are in the good hands. Thank you very much for the great service.
Shanas San
Shanas San
2018-11-29T14:06:09+0000
Both Sebastian and Bernice are very helpful and very prompt in replying all enquiries. They are also able to accommodate last minute changes/requests. The movers are very efficient and experienced too. Will definitely engage them again.
Yeo Wee Meng
Yeo Wee Meng
2018-11-07T13:25:56+0000
Been using Vimbox Movers multiple times (moving office and home). To separate locations or storage, they always deliver as promised. Both Johnathon and Bernice are very helpful and always ready to assist. I will recommend using Vimbox Movers to anyone who requires such services.
Hung Nguyen
Hung Nguyen
2018-10-22T04:47:31+0000
I contacted Vimbox on 5th Sep for my moving on 12 Oct. They are quite responsive especially sales lady Bernice is very helpful. No site survey was done, I could only provide pictures/size of my items but quotation was competitive and fast. On 12 Oct, the team was on time, quickly wrapped up my stuff and even gave me a drive to my place. Everything was done properly and professionally. I am satisfied and happy with Vimbox. Will definitely return to them if I need to move again and I have recommended my friend who will move house on 11th November.
Cai TF
Cai TF
2018-10-18T12:22:04+0000
Enquire their service on 06 Oct 2018 .. fabulous service and all the movers very approachable and nice.. take great care of those items that we highlighted to them..I appreciate their honesty, once they found something amiss on the item they will highlight to us first.Will definitely ask for their service again.Final one will be the price is reasonable
Lewis Hong
Lewis Hong
2018-10-16T08:32:44+0000
My wife and I really like their services. Fast, neat and professional. Thanks Bernice for all the arrangement.
Sherman Tan
Sherman Tan
2018-10-06T18:48:22+0000
Vimbox provided a good experience, and prompt service from the team. They were able to move all of my furniture within the stipulated timing, and they were also able to quickly refurnish my new home, and helped to re-set up equipments that needed to be dismantled for the move. An overall great experience, will not hesitate to recommend him to others who want a quality and competitively priced house moving service.
Vanessa Quake
Vanessa Quake
2018-10-06T14:14:37+0000
We engaged Vimbox twice now, once for moving and storage and another time just for a move (to the flat next door!).Both time the team arrived very punctually they worked fast and efficiently while being as careful as possible to not damage any items. They were also respectful during the second move and were as quiet as possible as they had to work around a sleeping 8 week old. I thought that the second move was pretty simple and underestimated the number of people needed to complete the work but Jonathan, our point of contact, sent us a team who came equipped with the right tools (electric drills and cling wrap) even though we were just moving next door and everything went smoothly. Thanks for all your help guys! 😊
Julia Blank
Julia Blank
2018-09-16T16:35:54+0000
My family moved with this company in August 2018. As much as the team of movers were nice and punctual. It was disappointing to find out that The company was run by unprofessional liars. During the move from storage to a new house, the team managed to not only to badly damage the most expensive furniture but also avoid to disclose it to me. Marble table top was cracked in half and the console had deep scratches. I don’t mention little things like a mirror gone missing, ceramic frame broken, etc.Furniture gets poorly wrapped during the move, hence all these damages.What’s more shocking is the management approach to incidents. After reaching out to the coordinator Jonathan he assured me that we could get some money for compensation and the claim form will be promptly filled out. All I had to do is pay the balance. �You probably guessed what happened next.Jonathan disappeared from the radar. No answer. Bottom line. If you have nice stuff to move, don’t move with Vimbox.
Selene Chua
Selene Chua
2018-09-15T11:37:12+0000
I happened to chance upon Vimbox movers and thought I might just give it a try. Was glad that we were assigned to Jonathan as He was very fast in response and answered to all my enquiries within a very short period of time and even when I texted the qs to him after office hours he would replied to me😊😊. I had 60 boxes from them and there were more other stuffs including fragile pieces like nano blocks and puzzles on my own . Was very happy with the overall moving process as they are definitely fast like lightning that after a while the whole house was emptied and most importantly was that NOTHING was destroyed not even a little scratch of whatsoever even on my furniture that needed to be squeeze in through the door. Also, the coordinating of various furnitures going to different locations was done smoothly without any hiccups. Movers were very friendly, helpful and careful when they were handling all my items even it were just plastic or daily neccessities . Great Job Guys !!! Athough I hope I do not need to do such a huge movement again BUT will definitely go to Vimbox Movers if needed ...!!! Thanks Guys 😉.
Eriee Pock
Eriee Pock
2018-09-10T09:49:45+0000
The moving service was very good, the team was professional and efficient and on time, everything was done within 2 hours.
Alvy Xu
Alvy Xu
2018-08-04T07:12:48+0000
We arranged the move through Sebastian, who was really helpful and replied to all my questions promptly and professionally. The move was handled by Jackie and his team - who were very fast and efficient. The move was done in 2-3 hours! Will be happy to recommend Vimbox to my family & friends.- Alvy
Rachel Yeo
Rachel Yeo
2018-08-03T06:49:16+0000
First time moving house to house hence I know the amount of packing all the barang I have accumulated is gonna be challenging. Jonathan was my consultant from Vimbox. He was friendly, informative and thorough. He got back to me with a quotation quite prompt too. A week after the initial meeting, I told him that there will be a change in the amount of things we are bringing over. He was like,“No problem !” And arranged to came down again. On d day, the team sent over were very efficient and professional. They were careful with the furniture and took care with all the packed boxes. They all moved in a very organised and fast pace too. My house with towering mountains of boxes was emptied within hours! Over at the new place, they were very helpful in trying to place all the boxes, furniture in the correct places. Did not regret hiring them at all. Thanks Vimbox!
Jo Vinas
Jo Vinas
2018-07-31T14:19:15+0000
In June we decided to use Vimbox for the second time and once again we were happy with their service. Our consultant, Jonathan, was very helpful from the day of the survey and even until after the move. He attended to our queries and requests promptly. On the day of the move, Hao and his team were on site punctually and they were really fast and efficient (yet careful with our belongings!)... the first truck was loaded and was ready to go within 45 minutes. They wasted no time and made sure there were enough men to unload and unpack the boxes in our new address while the others continue to pack and load more stuff at our old place. By 5pm they were almost done (including unpacking and re-assembling of furnitures). Great teamwork! The only negative comment I have to say with the entire move was the collection of the used boxes as they only schedule it on a Sunday. And on the day they were supposed to pick up the boxes, the driver turned up a few hours late (after the 2-hour scheduled time frame) which caused a lot of inconvenience for us. Nevertheless, we would certainly use Vimbox again if we would need to move in the future.
Dinesha van der Pols-Rijnart
Dinesha van der Pols-Rijnart
2018-07-16T01:55:56+0000
Vimbox delivered us an excellent job!! From back-office, Sales to the movers! They were very fast and professional and the movers were just amazing how quick they worked! It was a very smooth moving! Well done guys! Definitely a recommendation!
Sulin Lim
Sulin Lim
2018-07-13T08:18:46+0000
We engaged Vimbox for transportation, relocation and storage services and they've just delivered our storage items back to our new place. The guys were very quick, efficient and friendly. They were also careful and called me in advance to confirm the number of bulky items before delivery. Delivery was done in less than half an hour and packing was done in an hour! Thanks also to Jonathan Goh from Vimbox who coordinated this for me :)
Chen Xiaoying
Chen Xiaoying
2018-07-12T02:25:43+0000
Fast and efficient. Reasonable price. Highly recommended
WH Foo Derek
WH Foo Derek
2018-07-03T16:20:13+0000
I am so glad and very satisfied that I have engaged Vimbox for their re-location and disposal services. Relocation Consultant---------------------------------Jonathan was the Relocation Consultant from Vimbox who was handling this relocation project for us. With years of working experiences and his professionalism, Jonathan visited my old house for an assessment of the items to be relocated and disposed of, and provided a quote to us in the shortest time. Jonathan was very understanding as he waited patiently for almost an hour before the appointment, due to my work. Jonathan is a well-mannered gentleman, has a very positive attitude, an eye for details and has shown care for my elderly parents as well. Also, Jonathan has delivered his services and provided all items to us for the relocation promptly and as promised. Thanks Jonathan.Relocation Coordinator----------------------------------A relocation coordinator was also assigned to help coordinate the admin matters wrt this project. She is very responsive in replying our queries, provided useful information in packing our stuff into the boxes and also quick to update us on the arrival timing of the relocation specialists, as there was a heavy downpour in the morning of the actual relocation. Thanks Bernice for the help!Relocation Specialists-------------------------------On the actual day of the relocation, due to heavy downpour in the morning, the services commenced at a later timing. However, the relocation specialists were very professional, well trained and extremely fast in delivering the services with exceptional quality. All of them are very approachable and passionate about their job. Also, for the disposal services of my old and super large furnitures, Vimbox's relocation specialists completed the removal of all these items in just 30 minutes, especially where the level that i lived has no lift. They have to carry all these bulky and heavy furniture one floor down and then one floor up again so as to reach the lift. Kudos to you guys and thanks for the help again. Conclusion-------------------We have a very positive and smooth experience with the relocation, and are very delighted and glad to have engaged Vimbox's services. The relocation specialists have completed their services professionally, positively, quickly, and, most important to me, NEATLY DONE. They did not leave any furniture or litter or trash behind in my old house and/or along the walk way till their vehicle. Thanks again for all the help with our relocation and disposal requests.
Vicky Harris-Little
Vicky Harris-Little
2018-06-18T08:38:35+0000
Our move could not have gone more smoothly. The guys were friendly and super hard working and got the job done on time. No stress at all on moving day. Nothing was broken or lost - could not ask for more. Would highly recommend Vimbox!
Irene Pang
Irene Pang
2018-06-02T10:57:56+0000
Professional and efficient
KeVin Boey
KeVin Boey
2018-06-01T10:08:09+0000
Vimbox has serve me well thus far, third relocation with them and they have not fell short of Standard across the relocation. Highly recommended.👍
Sukhant Ninave
Sukhant Ninave
2018-06-01T08:24:08+0000
Very bad service, avoid at all cost. Unprofessional and liar people running the company. By bad luck I engaged them for house movement (March 2018) and the guy name Jonathan came for assessment. Told me that it would take 2 lorry loads and hence price quoted was 600 SGD. He gave me hand written quotation which written with bad hand writing. He said that a computer-generated quotation will be sent later on the same day. The move was planned after 5 days. For the next 5 days I keep chasing for the quotation but every time he gave me some or other reason to avoid it. On the day of move the guys came with computer generated quotation where couple of items were removed from the list. They said if I they have to take any extra item it would cost extra money. Again, made many calls to Jonathan but he will never pick. Later I understand that it was done intentionally, and this is one of the modus operand to extract more money. So I paid extra money as there was no option.To my further surprise they loaded all the items in one lorry itself. Doing this job day-in day-out they know how many lorries it would take. He told me 2 lorry loads to bump up the price. If you have to engage any movers, please make sure,1. Get computer generated quotation with list of all the items (down to a stool literally)2. Get the packaging material before giving any advance.3. Check and recheck the quotation, they are expert in (intentionally) removing the items from list.4. Check with different service providers for quotation price.5. Always share your experience so that other can avoid bad experience.
Muhammad Ridzwan Rashid
Muhammad Ridzwan Rashid
2018-05-24T18:34:45+0000
These guys are fast and awesome. Frankly, they might look intimidating but all of them are nice and friendly and the most importantly they get the job done fast and neat.
Shutter Box
Shutter Box
2018-05-14T02:23:34+0000
I was assign by my company to close the retail business on 8th May. We need to dismantle the office partition, disposal of 30+ cartons of waste materials and 40+ metal racks and also relocate of 50 carton boxes to another location. It was a hassle free session for me to work with Jonathan and his team. The rate is the cheapest among the 3 quotes . On the day, work flow are super fast and efficient. Job done within half a day. The workers are friendly and even clean up the space. It’s a job well done and will definitely engage them in the future.
Lynette Leong
Lynette Leong
2018-04-20T00:39:20+0000
I am moving out and moving back 3 months later after renovation. For the first move that was made yesterday, I am impressed with Timothy and his team for their efficiency and carefulness in handling our belongings. The entire move of 3 truck loads was completed in less than 3 hours. The customer experience from web enquiry to sales follow up & quotation was a pleasant one. Jonathan was flexible and accommodative to our requests. For our next return move (after the renovation), I will be requesting for Timothy’s team again. �
Adeline Ng
Adeline Ng
2018-04-17T12:59:10+0000
This review is submitted by my mother:-I engaged the services of Vimbox for my move on 14 April. My family is very pleased with the hard work, dedication and experience of their staff. Special thanks to Jonathan for lending his muscles to good use. Sebastian and Tianfu were very obliging. When we had additional requirements for the move day, Vimbox management agreed to our request. We are grateful that their staff forgo their dinner and finished the assignment only after 9.30 pm. We will definitely consider Vimbox for our next move.
Reborn Lin
Reborn Lin
2018-04-16T23:44:33+0000
Terrible surveyor by the name of Johnaton Goh. Came to my place on Friday and say will email me the quote within 2hrs, but until now (5 days later), there's still no quote from him even though I have message him twice to remind him. Simply went MIA and couldn't even be bothered to response. If the quote itself is so unreliable, I'm not sure how much trust we can put in vimbox for their house moving service. Try it at your own risk!
Paddy Crawshaw
Paddy Crawshaw
2018-04-10T06:46:36+0000
I have used Vimbox twice. The first time they were fine so I was happy to use them again. The second time, most recently, was a complete shambles and a complete nightmare. The packing was haphazard and careless with things broken stained etc. and they simply did not complete the job because they got bored and tired.They begun the packed by being very careful wrapping everything but by by the end were just putting in delicate glass items into boxes with heavy things on top of them with no wrapping. They even packed a plastic box full of food leftovers which, given they were storing our stuff for a month we were greeted with rotten fetid food when we unpacked. They somehow got an oily substance all over our dining table, side tables & our daughters art work ruining it all. Most importantly on the day they were making the move they just left at 5:30pm even though the job was nowhere near complete so I had to spend 2 full days packing up the remainder, getting go-go van vans etcThe only plus side is that the UNPACKING team were very polite and pleasantIt was an awful experience and would wholeheartedly advise anyone considering using Vimbox to look elsewhere
Kelvin Ho Kok Hua
Kelvin Ho Kok Hua
2018-02-07T15:40:02+0000
A warning flag to potential customers intending to use Vimbox service. I was led to believe Vimbox is a responsible local grown moving company with many excellent comments in the review log. Hence, I engage their service for my recent home shifting, to the extent that I accommodate my time to suit to their availability because I choose to believe they are "that good".Now that I am more settle with my new home, I hereby pen down my experience with Vimbox service to the public. You take your chance to use Vimbox at your own risk!On the actual day of moving, dated 19 Jan 2018, the team came to my HDB. One look, they start to count the number of boxes and said, "Sir, your quote is 20 boxes, a piano, a bicycle,... but now looks like there are 28 boxes, so we need to re-quote you". Well, it is a fair request. I received a call from their office, it is a 50% jump from the original quote! A little shock on the hefty jump, I negotiate a little bit to give me a discount of $20. Deal. The team of 3 start to pack my stuff real quick. In a sniff of time, we are on our way to my new home.Everything looks to be smooth running until when they left my new home, my wife noticed 2 lines of deep scratches leading to my piano!!! Obviously, it was caused by the mover pushing the piano instead of "carrying", in which I can comprehend the piano is heavy. But that is no excuse being advertised to be able to handle piano shifting and yet not having the right tool or skill to move the piano WITHOUT scratching the floor!I reported the case immediately with photos of the scratch lines leading to the piano as evidence. Soon, I received a call from their supervisor, Sebastian. He kind of questioned and challenged me how sure I am the scratches are caused by Vimbox. I was perturbed for a while and with some explanation and argument, he get it. Then, he got the cheek to tell me "sure the floor will be scratch one what, else, how to push in the piano?" I was taken aback by such response and attitude. With further few calls subsequently, he proposed to provide some discount from the moving charges to close the case. I declined and request them to get my new marble floor restored, period. The case was then escalated via email to Sebastian's superior with the name Kim. In Sebastian's email, he offered me "as a gesture of good will" Vimbox will bear 50% of the repair cost which was estimated to be $250. I declined the offer because in now way I find it my responsibility to absorb 50% or any partial % of the repair cost since the damages was done by their guys!The next day, I received a reply from Kim iterating the 50% "offer" is the best they could put on the table. Kind of take it or leave it attitude. I was astounded by such service response and yet seems like there are so many good comments in the reviews. Probably, it is just my luck?Should any of you want to know the details, drop me an email at kelvin531 at yahoo dot com (since I am not allowed to use URL in the review), I will share with you the photos & emails reply from them. You will then know how ridiculous can this company be in handling their customer, totally irresponsible!Start counting your chips should you still want to bet your luck in using Vimbox, I wish you all the best!
Louis Zhang YiFan
Louis Zhang YiFan
2018-01-03T09:00:10+0000
Ananya Chandra
Ananya Chandra
2017-12-12T00:26:19+0000
I've lived in 8 countries - this Is the first time I've taken the drastic step of reviewing my movers. But I take it as my responsibility to warn the public! This is an unprofessional company run by amateurs. They require you to return the boxes you've used - but never tell you upfront that collection will only be on Sunday. That's apparently a company policy I've been told, but why not say that upfront then? So say you've finished unpacking on Monday (as I did) and your house is swimming in boxes for a week (because of them). They give you a time and then don't show up! Since it's Sunday, no one picks up at the office. The agent you're in touch with also is incommunicado. No one calls you to warn you about the delay. Despite having warned VimBox that I had to leave by 10.30am (the set time), I delayed my Sunday plans and waited for 30 mins. No luck. Finally I left home and 15 mins later the driver calls me to say he's arrived. So now I agree to rush back (I am that desperate to have the smell and clutter out of my house). But he says he can't wait! Not even for 10 mins! Saga continues. I contact the office next day. K explain that I'm out for the country for a week from Thursday onwards. Beware of the incompetent and rude lady on the phone. She finally reveals that Sunday only is a company rule. I ask her to bend it, she says she will check whether she can send someone on 12th Dec. I ask her to send me an email confirming either way. Lo and behold, it's 12th Dec. today, and complete silence.Their indifference to their customers is shocking. I'm sad it's come to this but no one I know will ever get their business if I can help it.
Selamat Darmosoemarto
Selamat Darmosoemarto
2017-10-22T15:53:16+0000
Hassle free... the movers were fast n profesionals! Highly recommended!
Seng Chun Guan
Seng Chun Guan
2017-09-22T13:41:47+0000
Engaged Vimbox Movers to help my folks move from CCK to Boon Keng. The move was carried out both professionally and expeditiously. As my parents are in their 70s and they were not as good in packing the staff in neat boxes, many loose item still lay around the house went the movers arrived. Good Thing Farid and his team help out very quickly to bundled up all the staff and place it on the trolley and cart.Good Job and will certainly think of them for future move.Mr Seng Chun Guan
Johanan Sen
Johanan Sen
2017-09-20T05:25:05+0000
The great team at Vimbox made my move a lot easier. From the initial consult (shout-out to Jonathan) to moving day (many thanks to Howe and Ray), the team handled all deposits, form filling with both buildings, packing and unpacking. They were initially hard to get a hold of to schedule that first consult, but once you’ve booked ‘em, they are an absolute dream to work with! Many thanks, guys!
Apple Apple
Apple Apple
2017-07-30T14:00:14+0000
Excellent service by them!! Had a bad experience with my existing movers that I had to engage Vimbox to help me with moving and warehouse. Pricing was good, service was excellent as well, they even make an extra effort to put all my loose material into a box for me, and all their guys is very friendly and didn't complain at all even though my FnB equipment is stain with those dirty black stain and oil. Highly recommend to everyone!!!
Lirong Pok
Lirong Pok
2017-07-19T16:11:37+0000
The actual move was great, movers called to inform that they were running slightly late due to traffic and when they arrived, absolutely hassle free and quick! Can't say the same for the pre-move communication and the post-move box collection; responses were not as prompt, need a few follow-ups/calls before things move - expect to be frustrated.
WH Tan
WH Tan
2017-07-10T03:20:29+0000
Engaged Vimbox for my move of 29 Jun 17 (AM). The movers who arrived on time were a nice bunch of people. Items were moved and packed swiftly and professionally with noted attention to fragile and bulky items. 10 years of my life were moved to 2 separate locations in under 4 hours. Pricing was fair and crystal clear. Back end support was prompt and duly followed up. Thank you Vimbox crew!
Angelina Koh
Angelina Koh
2017-07-09T08:17:53+0000
The packers were very responsible and always arrive on time. I would recommend them to friends and family.
Peter Ng
Peter Ng
2017-07-07T11:13:53+0000
Very efficient work done by professional team. Friendly and very customer centric! Well done! Thanks vimbox for a very smooth move to my new house !!
Marc Unsay
Marc Unsay
2017-07-02T13:06:42+0000
Our house move was hassle free. The movers are fast, professional and quite nice bunch of people. I was a bit worried at first as the condo were transferring only allow house moving on a saturday until 12:30pm but the movers was on time and fast. They finish everything past 11am way ahead of the deadline. Would definitely get your services again and will recommend to my friends and family. Big thanks to Jonathan and the team!
Katie Marsden
Katie Marsden
2017-04-26T08:49:57+0000
We moved with Vimbox last weekend and they were excellent from start to finish. Careful, reliable, fast team.
Geoffrey B Brown
Geoffrey B Brown
2017-04-18T06:47:38+0000
I used Vimbox for my recent move. I had a great experience! Price was under competition with no added or hidden fees. The move day itself went smoothly and all the staff was friendly, fast, and professional. I highly recommend!
Linda Yap
Linda Yap
2017-04-06T15:13:51+0000
Tricia Ng
Tricia Ng
2017-03-23T04:59:13+0000
Had a great experience with Vimbox movers. The sales rep (Jonathan) was professional and helpful and the movers were punctual and efficient. Recommended!
Bimla Chettry
Bimla Chettry
2017-02-09T07:34:05+0000
Amalina Amin
Amalina Amin
2017-01-05T06:57:08+0000
The movers were very punctual, came at the time they promised. They were efficient in their work and got everything done very quickly. My bed and boxes were even wrapped nicely with plastic to prevent damage. Very happy with their service! Thank you vimbox for making our moving process smooth and fuss free :)
Babara Seet
Babara Seet
2016-11-30T02:21:10+0000
From the first moment I met Jonathan, he gave me a sense of confidence that his team would manage my move carefully and efficiently. And they did ��. Everyone on the team was friendly and did their best to make my move stress-free and they completed the move in less than 3 hours. Awesome!! I would use them again in future�
Ncl Shar
Ncl Shar
2016-11-18T02:28:14+0000
Employees are responsive via email & calls, great experience using them twice to move. The movers were polite, helpful and careful with my items. Reasonable priced as well!
Song Song Dave
Song Song Dave
2016-10-29T15:17:11+0000
After doing some research, I settled down with calling Vimbox. Over the phone, the guy was very professional and accommodating with my ever changing schedule. On the day of the move, they showed up on time and went to work immediately by shrink-wrapping and loading their truck. While they were fast, they were also being delicate with all the fragile items in the living room. Since moving house was already so stressful, I am happy that Vimbox and its crew took the pressure off my mind. Because of my OCD, I kept telling them how to pack items in a certain way and they actually listened to what I had to say. It was an extremely long day for the guys but I must say that they still carried a positive attitude which is hard to find these days.
Koh Mohsein
Koh Mohsein
2016-10-28T07:59:03+0000
Before deciding on which moving company I wanted, I’ve done some research and admit that I was a little apprehensive in choosing Vimbox because of some of the negative reviews it had gotten online. However, I decided to went with them anyway because after emailing 4 different companies for quotation, Vimbox was the first to call and get back to us with reasonable rates and detailed information that I was asking for. I had to move pretty last minute and had no time to wrap most of my furniture and mattress but the movers got all the necessary wrapping materials with them and did it in no time with NO additional cost. Overall super impressed with their services and will hit them up again next year when my lease with the current landlord is up.
Mah Chia Hui
Mah Chia Hui
2016-10-28T07:34:20+0000
Kath Chia
Kath Chia
2016-10-27T09:24:27+0000
Great service and movers. During the move one of your movers accidentally broke one of my paintings but they were really helpful with trying to fix it. When it couldn’t be fixed, the guy was very apologetic and put me in touch with your damage claims department without hesitation. This is the second time I’ve used Vimbox as I saw how efficient and organized the movers were on the first time and I will continue to recommend it to my family and friends.
Nicola Low
Nicola Low
2016-10-21T06:41:27+0000
Vimbox estimated quote was reasonable and lesser than two of the other companies I contacted and I am glad I went ahead with VB. They are prompt with their replies and emails before the actual moving day. On the day itself, they were due to show up between 1pm to 3pm and I got a phone call from one of the movers that they were already downstairs at 1.30pm. The guys were all courteous and hardworking to say the least. I was worried about the heavier and bulky items getting scratched but that did not happen as the guys paid extra attention while moving. Everything got to my new place ahead of time schedule and I even had time to go out for dinner in town seeing as they did all the unpacking as well. I can’t be happier as they’ve made my move so easy.
Daniel Ansturg
Daniel Ansturg
2016-10-20T05:32:38+0000
The movers at Vimbox are pretty legit! I only had to communicate once with the team leader and all of them had my 2-bedroom house fully loaded into their truck in less than 2.5 hours. When my wife and I got into our new apartment , they had already unloaded majority of the stuff and assembled the furniture exactly where I told him I wanted it. The entire move was way smoother than I thought it would be. I don’t think I’ll need their service as I have no plans of moving any time soon but it’s definitely worth posting a review for.
Sophiæ Fäith
Sophiæ Fäith
2016-09-27T11:54:07+0000
Grace Peh
Grace Peh
2016-09-27T06:23:12+0000
Got Vimbox Movers Singapore to assist in moving twice. :) They're good and professional. Highly recommended!
Adrian Chia
Adrian Chia
2016-08-29T07:09:01+0000
Fantastic work from Vimbox Movers team that came to move our house! This is the 2nd time that we engaged their services! The team arrived on time, moved our things quick and safely! At our new place, they help move the boxes into the respective rooms too! Thumbs up and highly recommended!!
Andras Vastag
Andras Vastag
2016-08-28T10:48:28+0000
I never do this normally, but I just had to this time. You guys are absolutely amazing. I can`t believe how fast, professional and friendly the team was. Cheers for an awesome experience!
Rachel Sim
Rachel Sim
2016-08-15T03:41:45+0000
well mannered and hardworking. thank you gerald and his team, thank you so much vimbox!
Shaza Kyo
Shaza Kyo
2016-08-03T11:39:22+0000
Neil Gabie
Neil Gabie
2016-08-03T09:03:46+0000
The Vimbox team helped us out again with another move last weekend. We've engaged their services several times now, with the same excellent results. They show up on time, are friendly, professional, and competent. They are cautious with our expensive items, and really know how to wrap sensitive items so they do not get damaged in transport. Thanks again for going the extra mile, Vimbox!
Muhammad Neo
Muhammad Neo
2013-12-29T13:32:24+0000
Jim Yao
Jim Yao
2013-12-29T12:08:36+0000
En's Mum Celine
En's Mum Celine
2013-12-29T11:44:17+0000
Ng Tengwei
Ng Tengwei
2013-12-05T12:00:31+0000
Chew HX
Chew HX
2013-12-05T08:45:44+0000
Firdaus Abdul Samad
Firdaus Abdul Samad
2013-10-08T13:38:56+0000
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Google Rating
4.7